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FAQ
Frequently asked questions
Shipping Time
Orders are typically delivered within 7–10 business days. In most cases, shipments arrive sooner than expected, depending on location and demand.
Where Do You Ship?
WE LISTENED! We have opened our shipping to Canada wide! This allows us to reach you guys and ensure your satisfaction! We do offer limited shipping to the US. Contact us, so we can assist you further!
Return Policy
We currently offer size exchanges only. Full refunds are not available at this time. If you need a different size, we’re happy to help make the exchange process smooth and hassle-free. Send us a dm/email and we will assist you happily.
Eligibility
To qualify for size exchange:
• The item must be unused, unwashed, unworn, and in original condition.
• Proof of purchase, such as an order number or confirmation email, is required.
Where Do Your Donations Go?
5% of every purchase is donated to initiatives connected to the country represented by the product you purchased. Each order directly supports communities tied to that culture and region.
What Inspired Samad?
Samad was inspired by children of the diaspora who wanted high-quality clothing that reflects identity and culture; without the inflated price tags often attached to “premium” brands.
Why the name Samad ?
In Arabic, Samad signifies that which is eternal, absolute, and unshakable. We chose this name to mirror the gravity-defying strength required by the children of the diaspora. To wear one’s culture on one’s sleeve is not a passive act; it is an active, eternal commitment to an identity that refuses to be diluted.
In every corner of the world, the diaspora is a masterclass in permanence. It is the quiet, unbreakable power of a child holding onto their mother tongue in a foreign land and the audacity to carry a heritage across borders until it becomes part of their very skin.
Project Samad is a tribute to that "continuous strength"—a spirit that is self-sustaining, drawing power from a history that cannot be erased and a future that cannot be contained. Like the name itself, the diaspora spirit is a flame that remains whole, even when scattered. It is a legacy that does not fade, break, or diminish; it simply endures. Eternally.
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